August 12, 2024

Top Review Apps for Shopify in 2024: Features, Pros, and Cons

Customer reviews are great for attracting new buyers. When people see that others like your products and store, they are more likely to buy from you. Shopify, a top e-commerce platform, knows how important customer feedback is and provides apps to help store owners easily manage and show product reviews.

In this guide, we’ll look at the best 6 review apps for Shopify, along with their features and how they can help improve your online business. Picking a review app for your store is important, and we’re here to help you choose the right one.

What are Review Apps for Shopify?

Shopify review apps are tools that help store owners collect, manage, and show customer reviews. They make it simple to gather feedback and display customer satisfaction directly on your store’s website.

These apps let shoppers leave ratings, text feedback, images, and videos for products they've bought, giving a full picture of their experience. Besides these basic features, the apps often allow you to customize how reviews look in your store and automate review requests after purchase.

Here are some features of review apps:

Social proof integration: Display positive reviews and ratings to build social trust.

Automatic review collection: It helps store owners easily get customer feedback and reviews with automated prompts.

Custom review widgets: Show reviews in a personalized format that matches your store branding.

Moderation and filtering: Choose which reviews appear on your online store by filtering them for quality and relevance.

Direct response: It lets you directly engage with customers' reviews and answer their queries.

Why Invest in Review Apps for Shopify?

Consumer feedback and ratings are major points for the success of your e-commerce business. Shoppers depend on reviews to make a confident buying decision irrespective of what product you're selling.

That’s why it's important to choose a good Shopify product review app for your business. Here are some benefits that shopify review apps offers:

Increased Product Credibility

According to a recent survey, 98% of shoppers consider product reviews as an important resource when deciding what to buy. Positive reviews are good for making a product and brand look trustworthy. These apps help online stores reassure customers that the brand keeps its promises and exceeds expectations.

Improved Visibility

Standing out has become a necessity in today’s competitive market. The review apps for Shopify can help you reach a larger audience. Brands with many high ratings and positive reviews attract more visitors like a magnet, compared to those with only a few reviews.

Better Consumer Engagement

Product reviews keep customers on eCommerce sites longer. When people read reviews, they often browse through different product pages, which helps them build a stronger connection with your online store.

What are the Top 6 Review Apps for Shopify?

Product review apps might not seem like a big investment, but for your online store, they are key to changing a website visitor into a paying buyer. The following is the list of the 6 top product review apps, including the features and the pros and cons of review apps:

1. MyBranz

MyBraz is one of the top review apps for Shopify. It is designed to improve your e-commerce store by making it easier to collect and analyze customer reviews and ratings from major social media platforms and marketplaces, giving you a well-rounded view of your products.

This upcoming shopify review app uses an AI model to analyze the reviews, offering accurate and up-to-date insights. This helps you make quick, smart decisions by saving time and money while increasing customer trust.

Features of MyBranz:

Import customer reviews from various marketplaces like Amazon.

Provides reliable AI-powered insights.

Offers a simple and easy-to-use app interface.

Provide customizable review widgets to align with your brand’s theme.

Pros of using MyBranz:

Saves time by consolidating reviews from various sources.

Provide a wide view of product performance.

Offers affordable prices.

Cons of using MyBranz:

Limited design options for low-tier plans.

Higher learning curve.

2. Judge.me

Judge.me is a Shopify review app that helps build your store’s credibility and improve SEO. As one of the best review apps, it offers a fast, customizable review system in 38 languages. You can use Judge.me to show product reviews and user content on your store, share them on social media, and increase your search engine rankings.

Features of Judge.me

Display star ratings, trust badges, store and product reviews, and review carousels.

Send as many email review requests as you like, with options for adding photos and videos, and use review forms directly within the emails.

Organize and sync product reviews across different goods and stores.

Use Q&A, coupon codes, and email marketing integrations to increase user engagement.

Pros of using Judge.me:

It offers a forever-free plan with general features, perfect for small businesses.

Available in 38 languages to support a wide range of audiences.

Strong app integrations to handle reviews from various sources.

Cons of using Judge.me:

Limited options for design customization.

The app marks the review from Whatsapp as “unverified," which might impact credibility for businesses that rely on WhatsApp feedback.

3. Loox

Loox, one of the most renowned review apps for Shopify, provides an impressive social proof solution to help e-commerce stores build and grow their brand. Merchants can collect photo and video reviews from customers and display them in their stores using attractive widgets. With its easy integration and customizable options, Loox is a great choice for improving sales and building customer trust.

Features of Loox:

Scheduled review request emails and rewards for photo and video submissions.

A range of stylish review widgets such as Grid, List, Carousel, Popup, and Sidebar.

The app offers personalized designs that align with your brand’s look.

Provide multilingual support for a wide range of customers.

Pros of using Loox:

Provides flexible pricing plans to fit various budgets and business sizes.

A complete and easy-to-use system for collecting and managing reviews.

Improve sales and build consumer trust by using engaging photos and video reviews.

Cons of using Loox:

Potential extra charges for certain features or higher usage.

May need customization and setup time to match your store’s theme and style.

4. Stamped.io

For e-commerce store owners looking to collect reviews, Stamped.io is a great choice available on the Shopify store. It's trusted by big companies like Colgate, Rhone, and SodaStream. The review app also has features like an Instagram shoppable gallery and a net promoter rating to evaluate reviews.

Features of Stamped.io

Automatically send review requests through email and SMS.

Use templates to create retargeting ads with reviews.

Allow Shopify store owners to collect micro-reviews at checkout.

Recommend products based on customer history.

Share reviews on social media platforms and increase your research engine ranking.

Pros of using Stamped.io

Measure and analyze consumer satisfaction with the NPS solution.

Offers smart assistance to help customers write quality reviews.

Collect and import product reviews, NPS, Q&A, Google Reviews, and shoppable Instagram content.

Cons of using Stamped.io

Customize on-site display widgets to match your brand style.

Some important features are only available on the paid plan, which might be costly for smaller stores.

5. Ali Reviews

Ali Reviews is one of the renowned review apps for Shopify store owners. It helps you collect and show reviews and turn them into strong marketing content to improve your conversion rates.

The app supports multiple languages, making reviews available to people worldwide. It also lets you customize how reviews are displayed so they fit well with your store’s design.

Features of Ali Reviews:

It lets you send review request emails to consumers.

Personalize the review widgets' appearances to align with your store’s branding.

Import the customer reviews from Aliexpress to your Shopify store.

Pros of using Ali Reviews:

Allows you to pin preferred reviews for more visibility.

Provides a discount coupon for higher plans.

Sends review requests through email and SMS.

Cons of using Ali Reviews:

This product review app has a slow loading time.

Photo and video reviews can't be imported on lower plans.

6. Okendo

Okendo is a Shopify review app made just for online stores. It helps store owners handle customer content such as ratings, reviews, questions, and comments. It has become the popular choice of Shopify product review app for e-commerce brands because it collects and uses customer insights, showing strong social proof throughout the entire buying process.

Features of Okendo:

Track and monitor reviews, including negative ones, for each product.

Gather reviews from different sources in one place.

A mobile-first approach to provide the best experience for users.

Offers important data and insights on each website visitor.

Pros of using Okendo:

Focuses heavily on community engagement.

Provide extensive customization options.

Cons of using Okendo:

Restricted integrations with other apps.

No free plan is available.

How to Select Review Apps for Shopify?

Customer reviews help you build trust, connect with your customers, and grow a successful online store. When deciding on the review app for your Shopify store, keep these things in mind:

Spam controls

It is important to choose a review app with good management features to keep high-quality reviews on your eCommerce website. The app should be easy to use for filtering and moderating reviews to keep out spam, inappropriate content, and fake reviews.

Compatibility with other platforms

Make sure the review apps for Shopify work well with your current e-commerce system and connect easily with popular platforms like Google and Facebook, as well as other review sources.

SEO integration

To get the best results from customer reviews, pick an SEO-friendly app. Look for features that allow you to add review schema markup, which improves how your product listings appear in search results. This can increase your store’s visibility and click-through rates.

Price structure

Think about your budget and what features you need when choosing a product review app. Look for apps with flexible pricing options that fit various business sizes and needs.

Wrapping Up

Selecting the right review apps for Shopify stores depends on what you need and how much you can spend. Each of the six apps listed has its own features and advantages for managing customer reviews and user content.

Whether you want photo reviews, a strong Q&A feature, or a budget-friendly option with no limits on review requests, there’s an app on the above-mentioned list that will fit your needs. A good Shopify product review app like MyBranz can improve your e-commerce store’s credibility, help with SEO, and increase sales. Try out free trials and basic plans to see which app works best for your business.

Frequently Asked Questions

Q1. How can I get more Shopify reviews?

To acquire more Shopify reviews, contact your customers through email, live chat, or SMS after each positive interaction with your brand. This increases your chance of receiving reviews and helps improve the number of reviews on your store.

Q2. What is meant by the Product Review Schema?

Product review schema is a type of markup that lets you show the average rating and reviews for your eCommerce website. You can see this information in search results for related terms.

Q3. How can I manage negative product reviews?

You can respond to negative reviews by asking for more detailed feedback and working to improve the situation. Offer discounts, rewards, or exchanges to resolve issues and turn a negative experience into a positive one.

Q4. Do I need technical skills to install and use a Shopify review app?

No, review apps for Shopify are made to be easy to use and usually don’t require much technical knowledge to install and operate. Most apps come with step-by-step guides and customer support to help with setup and customization.